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Who
We Serve
Does your business
growth depend on the
professional image of your
team?
If so,
you may be like the others we help.
You'll experience success with us if you
share some or
all of these challenges, skills and
characteristics
Who Powerful Presence Serves
Our clients are companies whose growth depends
on their peoples’ ability to build great
business relationships. Most of these
companies have employees that interact with
customers and prospects—employees like outbound
salespeople, customer care specialists,
administrators, marketing teams and human
resource staff. These companies want their
clients to have positive, memorable experiences
with its representatives, because they realize
that long-term customers are the most
profitable.
Some believe their growth depends on
management’s ability to inspire the best
performance from its employees. These companies
want their managers to fully control their
image, without the blind spots that can sabotage
even the most qualified executive.
Some
of our client companies are large, others are
small. Some build their business with
face-to-face meetings while others interact
primarily on the phone. What they have in common
is the need to build rapport and connect with
prospects, customers and employees—to maximize
their investment in human capital.
Our client companies actively lead their
business relationships. They evaluate their
staff on “people skills” and reward those who
successfully build fruitful relationships with
customers and employees. Although they take full
advantage of technology, they value the personal
touch and believe that positive, professional
relationships are the cornerstone of their
business growth.
Our clients believe in strong business
relationships, but they may not know the
most effective strategies for training employees
and management in professional business image
and relationship-building skills.
Issues our clients face
Have
you ever worried about how an employee’s
personal image is affecting your company’s image
in the eyes of its customers and employees? Have
you ever asked yourself these questions?
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“Are we losing business because our
representatives don’t look or act professional?”
You might be concerned about this if some of
your reps aren’t closing as much business as
their more professional colleagues; are failing
to capture and hold the goodwill of your
prospects in one or more demographics; or seem
less than confident in any business situation.
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“Are we missing opportunities with customers
because we don’t know how to create rapport?”
You might be disturbed about this if you
hear that reps are rude or arrogant, or that
they offend regional differences in dress or
behavior, or that they simply lack credibility. |
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“Are we losing productivity because we just
don’t know how to behave?” You might wonder
about this if you see your employees sabotaging
their own chances for advancement by stumbling
over introductions or small talk, acting
inappropriately in meetings or social
situations, dressing unsuitably, or revealing
poor etiquette skills. |
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“Are our employees estranged because a manager
or executive has weaknesses in his
communications style?” You might become
uneasy about this if you notice employees
avoiding interaction with management. When you
need to inspire and motivate your team, you must
be approachable—a master of creating rapport and
being a team player. But as you approach the
higher ranks, can you truly rely on anyone
in-house to give you the honest feedback you
need to reveal your blind spots? |
Companies and professionals call us when they
want to:
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Attract and maintain client and customer
relationships that will move their business
forward
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Create new business relationships in any
region of the country without stumbling over
differences in dress, behavior, and
etiquette
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Increase effectiveness by improving the
professionalism of their employees
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Acquire new skills to further their
professional growth and increase advancement
potential.
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Improve the approachability of management
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Create a more professional image for their
brand.
Powerful Presence is not for every company
Our most successful clients typically share
the following desires:
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They want to learn how to excel at
building business relationships.
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They want to tailor their image to their
business goals and see it reflected in
the appearance and behavior of their
executives, employees, and
representatives.
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They want to learn how to strengthen
communication skills to build rapport.
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They are committed and take an active
role in developing and directing the
image that their team takes to the
marketplace.
Your company is likely to be successful
working with us if:
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You believe in the power of your
company’s image.
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You do what it takes to make sure
your clients have positive feelings
when they remember their
interactions with your company.
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Your corporate culture and mission
include and depend on honest
communication.
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You recognize that your company’s
success rides on the success of each
team member, so you invest in the
development of individuals.
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You recognize that professionalism
goes deeper than clothing and
appearance.
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You help your team members align
with brand values, and track their
effectiveness at communicating those
values in professional
relationships.
If you share these
characteristics, chances are we can
help you advance the
professional image of your company
and your team, and improve their
ability to develop the relationships
that are critical your company’s
growth.
Now that you know who we help, learn
about
How
We Work with our clients. |
